1. Are your products original?

We carefully source quality products and aim to provide premium perfumes and cosmetics at great value.

2. How long does delivery take?

Orders are usually delivered within 3–5 business days across Pakistan.

3. Do you offer Cash on Delivery (COD)?

(Keep this if you offer COD)
Yes, we offer Cash on Delivery on eligible orders.

4. Can I return or exchange a product?

Yes, returns or exchanges are accepted in cases of damaged, defective, or incorrect items received. Please review our Return Policy for details.

5. How can I track my order?

Once your order is shipped, tracking details will be provided (if applicable).

6. Do you have a physical store?

Yes.

Shop No B-494, Street No 10, Near MC Girls High School, New Mohallah, Rawalpindi

7. How can I contact customer support?

You can contact us at:

Phone: 0301-5278485
Website: 499Deals.store

8. Do you sell perfumes and cosmetics both?

Yes, we offer a range of perfumes, beauty products, cosmetics and gift sets.

9. Are products suitable for gifting?

Yes, many of our products come in premium gift packaging and are perfect for gifting.

10. What if I receive a damaged item?

Please contact us within 24 hours of delivery for assistance.